The Most Effective Ways to Respond to Negative Reviews

January 15, 2021

In today’s consumer market, customers typically trust online reviews as much as word of mouth recommendations. While businesses depend on those reviews being as good as possible, a bad review or two—when managed effectively—can actually have a bigger impact on a customer’s decision to patronize your business than a slew of good reviews.

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Tips and Tricks to Working from Home in 2021, With a Side of Humor

January 5, 2021

Working remotely is here and likely not going away anytime soon. Most employees were 9-to-5’ers, waking up early, commuting into the office for a full eight hours, and then facing the long commute home. Those days are over. So, what have we learned while working safely at home? What tips, tricks, and crazy stories do we have to tell? Let’s dive in!

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